Patient Rights & Responsibilities

Your safety is important to us. Sioux Center Health is dedicated to providing you with the best possible health care. As part of this commitment to quality, we want to make sure you are treated with dignity and respect, and that you are given all the information you need to understand your condition and make decisions about your treatment. If you have questions or concerns, please let us know.

Your Rights as a Patient

Your Responsibilities as a Patient

Sioux Center Health wishes to promote open communication regarding your hospital experience. We encourage you to call the the Regulatory Specialist at (712) 722-8362 or the Quality Officer at (712) 722-8155 or to voice any complaints or concerns, or to ask questions. Complaints and concerns will be reviewed, and when possible, resolved. Or you may contact:

Iowa Department of Inspection & Appeals, Lucas State Office Building, Des Moines, IA 50319-0083 or call 1-800-383-4920

If you are a Medicare/Medicaid patient and feel you are being discharged too soon or have questions or comments, you may contact the Medicare/Medicaid Professional Review Organization (PRO) at:
Iowa Foundation for Medical Care/Telligen 1776 West Lakes Parkway, West Des Moines, IA 50266-7771

Disability Rights Iowa
400 East Court Ave, Suite 300
Des Moines, IA 50309
Phone: 1-800-779-2502 or 515-278-2502
TDD: 515-278-0571
Fax: 515-278-0539
contact@driowa.org

Long Term Care Ombudsman
Iowa Department on Aging
510 East 12th St
Jesse Parker Bld, Suite 2
Des Moines, IA 50319
Phone: 866-236-1430

Livanta LLC
BFCC – QI0 Programs
10820 Guilford Rd, Suite 202
Annapolis Junction, MD 20701-1262
Phone: 888-755-5580
TTY: 888-985-9295

Iowa Department of Inspections & Appeals 
Health Facilities Division
Lucas State Office Bldg, 3rd Floor
Des Moines, IA 50319-0083
Phone: 1-877-686-0027 or 
515-281-7102

Contact Us

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We're here for you. Schedule an appointment with your primary care provider, or give us a call at (712) 722-1271 or explore more ways to connect with us below. We're happy to help — anytime, any way we can.