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This notice describes how medical information about you may be used and disclosed and how you can get access to this information. Please review it carefully.
This notice describes the privacy practices of Sioux Center Health (includes Avera Home Medical Equipment/Occupational Health, Crown Pointe Estates, Hawarden Medical Clinic, Hospice and Home Care, Hull Medical Clinic and Physical Therapy, Physical Therapy at the American State Bank Sports Complex, and Sioux Center Medical Clinic), This includes physician clinics as well as physicians, employees, volunteers, and business associates of Sioux Center Health.
We understand that medical information about you is personal. We are committed to protecting medical information about you. We create a record of the care and services you receive to provide quality care and to comply with legal requirements.
This notice applies to all of the records of your care that we maintain, whether created by facility staff or your personal doctor. Your personal doctor may have different policies or notices regarding the doctor’s use and disclosure of your medical information created in the doctor’s office. We are required by law to:
We may change our policies at any time. Changes will apply to medical information we already hold, as well as new information after the change occurs. Before we make a significant change in our policies, we will change our notice and post the new notice in waiting areas, and on our website at www.siouxcenterhealth.org. You can receive a copy of the current notice at any time. The effective date is listed just below the title. Upon your initial visit you will also be asked to acknowledge in writing your receipt of this notice.
We may use and disclose medical information about you:
Per an organized health care arrangement (OHCA), this notice also describes the privacy practices of credentialed medical staff while they are performing services in a Sioux Center Health.
We may use or disclose medical information about you without your prior authorization for several other reasons:
We also may contact you for:
If admitted as a patient, unless you tell us otherwise, we will:
We will obtain your authorization to disclose your information for the following situations:
Your medical information is the property of Sioux Center Health. You have the following rights regarding medical information we maintain about you:
We will consider your request but we are not legally required to accept it. We will inform you of our decision on your request. We will honor a request to restrict disclosure of your information to a health plan if:
Please submit all written requests or appeals to our privacy office. Find our contact information at the bottom of this notice.
Some states in which Avera is located have a state-wide, internet-based, health information exchange. These exchanges are sponsored by entities that are covered entities under the HIPAA privacy rules. These covered entities share and use your information for treatment, payment or health care operations purposes. Using a state health information exchange, the participating covered entities can see certain health, demographic and payment information (your health information) in each other’s records. They can use this information for treatment, payment or health care operations. If an Avera facility participates in such a state health information exchange, its patients are included in the state health information exchange unless they specially request to opt-out.
If you are concerned that your privacy rights may have been violated, or you disagree with a decision we made about access to your records, you may contact our Compliance and Privacy Office (listed below). You may also contact the Avera Health Help Line at 1-888-881-8395. Finally, you may send a written complaint to the U.S. Department of Health and Human Services Office of Civil Rights. Our Compliance and Privacy Office can provide you the address. Under no circumstance will you be penalized or retaliated against for filing a complaint.
Sioux Center Health
Attn: Regulatory Specialist Office
1101 9th St SE, Sioux Center, IA 51250
Phone: (712) 722-8362
Fax: (712) 722-8336
compliance@siouxcenterhealth.org
Give us a call at (712) 722-1271 or explore more ways to connect with us. We're happy to help — anytime, any way we can.