Urgent Care vs Emergency Care

When you or someone in your family needs treatment, making the right decision as to where to go will save you valuable time and less frustration. Urgent Care and Emergency are set up to care for your needs differently. Here are examples of where to go for various symptoms and treatments.

Urgent Care

Urgent Care Clinic is available in the evening and on weekends by our advanced practice providers who offer quick access to unexpected injuries and illnesses without an appointment. Many situations are not emergencies, yet still, require urgent medical attention. Contact your insurance provider for questions of coverage.

For parking, use the hospital main entrance and a front desk receptionist will be there for assistance.

  • Monday – Thursday: 6 PM to 8 PM
  • Fridays Closed
  • Saturday – Sunday: 8 AM to 12 PM
  • Closed on all holidays

When should you seek Urgent Care?

  • Minor infections: sore throat, earache, sinus symptoms, cough, eye
  • Urinary tract infections
  • Minor allergic reactions
  • Minor skin infections and rashes
  • Minor burns
  • Minor human or insect bites
  • Minor lacerations, contusions, abrasion
  • Flu symptoms
  • Headache with a history of migraines
  • Minor trauma, sprains, simple fractures
  • Pains: back, stomach, shoulder
  • Breathing difficulty, asthma, croup

Emergency Care

Emergency care is available 24/7 by our physicians for patients with a medical emergency. If you have a medical emergency, do not go to the Urgent Care Clinic. Contact your insurance provider for questions of coverage.

For parking, use the Emergency Center main entrance along the B-40 highway and a front desk receptionist will be there for assistance.

When should you seek Emergency Care?

  • Chest pain or any symptoms of a heart attack, including severe chest pain, sweating and shortness of breath. Heart attack symptoms can vary from one person to the next.
  • Symptoms of a stroke including sudden dizziness, weakness, loss of coordination, balance or vision problems.
  • Abdominal pain (sudden or severe)
  • Loss of consciousness (with or without head injury)
  • Head pain (sudden or severe)
  • Head injuries
  • Choking
  • Poisoning
  • Open fractures
  • Severe lacerations (cuts)
  • Injuries as a result of a car accident
  • Fever in the elderly or infants 12 months
  • Sudden severe pain
  • Animal bites
  • Pregnancy complications
  • Broken bone or dislocated finger
  • Severe headache with no migraine history

Contact Information

Urgent Care: (712) 722-1271

Urgent Care Providers

Sarah Cam, ARNP

Specialty: Family Medicine

Leslee Graff, PA-C

Specialty: Family Medicine

Anne Hooyer, ARNP

Specialty: Family Medicine

Jeanne Kleinhesselink, DNP, PMHNP, FNP

Specialty: Family Medicine/Behavioral Health

Morgan Meissner, PA-C

Specialty: Family Medicine

Karen Pennings, ARNP

Specialty: Family Medicine

Claire Rozeboom, PA-C

Specialty: Family Medicine

Valerie Van Zandbergen, ARNP

Specialty: Family Medicine