Telemedicine

To better serve our patients with quality care close to home, Sioux Center Heath partners with highly-trained specialists to provide virtual health care solutions. How it works is that our nurse accompanies the patient to the telemedicine appointment and interacts with the team of providers and nurses through advanced communication and video technology. The virtual visit provides support of a telemedicine team of experts, ready 24/7/365 to assist in care delivery. They are asked to bring advanced medicine to our facility to help keep our patients treated in one location.

This service delivers better care – and delivers it faster – while improving safety and avoiding unnecessary transfers. In addition, we are able to provide a better experience for our patients and our providers by giving them access to a network of trained specialists that can all work together!

Specialty services we provide:

We offer a wide variety of patients ranging from oncology, nephrology, infectious disease, and wound/burn management.

Avera e-Emergency Technology

The around-the-clock Avera e-Emergency team ensures immediate emergency care, allowing us to:

  • Access specialty support during difficult and multiple emergency cases
  • Initiate diagnostic testing sooner
  • Streamline emergency transfers when needed
  • Keep you nearby home

Avera eICU CARE

Critically ill patients receive around-the-clock monitoring by intensivists and critical care nurses supported by sophisticated decision-support software that monitors patients and detects the slightest changes in condition. This close monitoring and coordination with our providers allows for earlier intervention before serious problems arise.

Benefits include:

  • Support for local, onsite medical staff
  • Continuous analysis of patients allowing for early interventions
  • An overall decrease in length of hospital stay and decreased mortality
  • Reduced transfers

eEmergency

Two-way video technology that provides access to board-certified emergency physicians and nurses with just a touch of a button. The eEmergency team can assist our doctors in treating trauma, heart attack, stroke, and other critical issues.

Immediate access to emergency care allows for:

  • A streamlined transfer process
  • Instant access to specialty support during difficult or multiple emergency cases
  • Faster diagnostic testing
  • Reduced patient transfers

Avera eCARE Behavioral Health

Avera eCARE Behavioral Health Emergency offers seamless integration with Avera eCARE’s multidisciplinary behavioral health team. Emergency service offers diagnosis, treatment, and discharge planning within the emergency department.

Benefits include:

  • Evaluates patient for presenting symptomology, and evaluates safety and severity of patient illness using evidence-based assessment tools such as the PHQ9 and the Columbia Suicide Severity Rating Scale
  • Determines the condition of the patient – chemical abuse, depression, anxiety, suicidal ideation, etc
  • Initiates a collaborative call with the on-site provider and Avera eCARE’s psychiatrist, MSW, and/or RN to discuss the recommended level of care, medications, and disposition planning
  • Provides patient education such as a safety plan, means restriction for patients that will be discharged from the emergency department
  • Assists in locating an admitting facility if no beds are available at the local facility
  • Provider-to-provider consult for other behavioral health-related questions

eConsult

Two-way video equipment allows specialty providers the ability to see more patients and save time on travel to outreach clinics. Our patients will benefit by visiting with specialists without having to travel, saving money and time. These visits are meant to mimic in-person clinic visits as much as possible and are offered by about 100 providers in specialties that include infectious disease, oncology, dermatology, pediatrics, nephrology, and pulmonology.

Benefits include:

  • Providers practice growth
  • Local access to specialty-level care
  • Less time away from work or school

eLongTermCare

When a long-term care resident becomes ill, transfer to an emergency of critical care setting can be very costly, both physically and financially. With the use of innovative technology, eLongTermCare provides long-term care staff access to urgent care and specialty services in a manner that is convenient and low-cost, with an aim to reduce medically unnecessary transfers while improving continuity of care for residents.

Benefits include:

  • Improved coordination during transitions in care
  • Reduce unnecessary transfers
  • Improve urgent care response
  • Help to monitor at-risk patients more frequently

ePharmacy

Federal regulations mandate pharmacist oversight of any new medicine before it’s administered. This program provides 24-hour access to trained pharmacists to ensure all medication orders are reviewed and approved prior to administration.